Terms and Conditions

  • The person making the booking must be over 18 and will be responsible for it and will ensure the following terms and conditions are adhered to by all members of the party.
  • By paying their deposit or paying in full guests fully accept the terms and conditions.
  • The booking deposit of 20% of the rental to confirm your booking is non-refundable.
  • The final balance must be paid 8 weeks before the start of your holiday. If payment is not received by the due date we reserve the right to re-advertise the dates booked
  • Check-in time is 4pm.
  • Check-out time is 10am
  • The number of guests staying overnight in the property must not exceed 4.
  • You must keep the property clean and in good order. All breakages or damages must be reported to the owners and paid for immediately.
  • If we have to cancel a booking because of reasons beyond our control ie. flooding, fire, significant damage, failure of utility services, we will refund any sums paid in full.
  • If you have to cancel your booking please let us know as soon as possible. If we are able to re let the cottage, then a refund will be made, minus an administration fee of £40. We recommend you take out holiday insurance to cover the possibility of cancellation.
  • If you have any problems during your stay please report them immediately to the owners so they can be rectified before you leave.
  • Smoking is NOT allowed.
  • A maximum of three dogs are allowed and must be stated at the time of booking. All dogs must be fully house trained and free from fleas and parasites.
  • Dogs are not allowed upstairs unless you have discussed this with the owner and received permission to do so, a stair gate can be provided. Any damage to bedding or furniture by dogs will be charged. Throws are provided for the sofas.
  • Dogs must not be left alone in the property.
  • All dog hair and dog mess must be cleared up before departure.
  • The owners will not be liable/responsible for any loss/breakage to baggage, personal belongings, or vehicles and their contents.
  • The owners will not be liable/responsible for any accidents or injuries however they are caused.
  • Guests agree that they will not use the property or its services for unlawful or illegal activities or purposes.
  • The owners reserve the right to refuse occupancy or ask you to leave if you commit a serious breach of the terms or conditions.
  • The gardener may need access to the garden between 10am-12pm on a Thursday, if this is the case we will be in touch to let you know in good time.
  • Please ensure you follow all government guidance on coronavirus and be sure to read our Covid-19 statement here.